The Systems Engineer provides technical leadership, engineering expertise, and system support for live production environments. This role is responsible for the reliability, integration, deployment, and maintenance of production systems across audio, video, lighting, LED, networking, communications, control, and power infrastructure.
The Systems Engineer designs, maintains, troubleshoots, and improves technical infrastructure to support the creative and operational goals of worship services, conferences, and special events. This role also plays a key role in production load-ins and load-outs, system deployment, preventative maintenance, documentation, and long-term infrastructure improvements while maintaining the standards and procedures established by the Production Director.
Primary Responsibilities:
- Maintain, troubleshoot, and improve production systems across audio, video, lighting, LED, communications, networking, control, and power infrastructure.
- Provide technical support to staff, ministry teams, and volunteers for production equipment and systems across campus venues.
- Configure and support Dante networks, LED systems, Clear-Com communications, video routing, fiber, and other interconnected production systems.
- Diagnose complex technical issues and proactively identify potential failures before they impact services or events.
- Lead and support production load-ins, load-outs, and temporary system deployments with a focus on efficiency, organization, safety, and proper equipment handling.
- Support production power distribution and the safe deployment of flown and ground-supported equipment within established electrical and rigging practices.
- Establish and maintain standards for system installation, cabling, termination, labeling, rack organization, and infrastructure.
- Maintain accurate technical documentation, including signal-flow diagrams, rack elevations, network documentation, LED maps, system configurations, and equipment inventories.
- Perform preventative maintenance, coordinate repairs, and maintain backups of critical system configurations and files.
- Assist the Production Director with system design, infrastructure planning, equipment evaluation, capital projects, and long-term technology improvements. Coordinate with IT, manufacturers, vendors, integrators, and contractors as needed.
- Assist with church-wide events and productions as directed by the Production Director.
What Success Looks Like
- Production systems are reliable, maintained, and prepared to consistently support services and events with minimal system-related failures.
- Technical issues and potential points of failure are proactively identified and resolved before impacting rehearsals or events.
- Production infrastructure is organized, standardized, and accurately documented, with critical system configurations properly backed up.
- Staff, ministry teams, and volunteers receive clear and effective technical support for production systems across campus venues.
- Load-ins, load-outs, system deployments, and technical projects are executed safely, efficiently, and with a high level of preparation and organization.
- Production systems and infrastructure continue to improve in reliability, scalability, serviceability, and long-term sustainability.
Qualifications
- Minimum 3–5 years of experience in professional live production, systems integration, touring, broadcast engineering, or a related technical environment.
- Demonstrated experience deploying, maintaining, and troubleshooting complex professional production systems.
- Experience supporting professional load-ins, load-outs, and temporary event systems.
- Ability to manage multiple technical projects and priorities in fast-paced production environments.
- Ability to work effectively with IT, vendors, manufacturers, contractors, integrators, ministry teams, and volunteers.
- Alignment with the mission, vision, and core values of the church.
